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Visiting Information

Visitor Guidelines

The health and safety of our patients, visitors, team members, and our communities remain a top priority at River Bend Hospital. Therefore, in line with the latest guidelines issued by the Indiana State Department of Health related to COVID-19, we have revised our visiting policy. Thank you for your understanding and cooperation.

Visitation Restrictions - Updated November 25, 2020

For our patient's and team members' safety and to lower their likelihood of exposure to any illness, including COVID-19, River Bend Hospital is temporarily limiting access to our facilities to only patients, team members, and essential vendors. Our visitation policies are based on national, state, and local health care officials' information and guidelines.

We know connecting to your loved one is important. During this time, we are now offering visitation via Zoom. Please contact the hospital at (765) 464-0400 to speak with a dedicated team member who can arrange your Zoom visit. Once you talk with our team member and receive the Zoom information, click here for directions to connect to your Zoom visit. https://bit.ly/33gJcMI

We appreciate your understanding as we provide the best care we can in a safe environment.

This page will be updated frequently to reflect the latest updates to our visitation guidelines.

Televisit guidelines

Visits with patients at River Bend are to be therapeutic and beneficial to all. Your cooperation is necessary to help ensure a safe and meaningful visit. Visitors agree to follow the rules and restrictions of the unit. Visitors understand that if they do not follow these rules their virtual visit will be disconnected and they will not be able to visit in the future.

Televisit Rules:

  • Visitors must not be intoxicated.
  • Visitors must not engage in any loud, profane, threatening, insulting, or sexual behavior toward the patient, other patients, staff, or other visitors. Visitors who have a problem with the patient or any other patient or visitor must inform the staff immediately and staff will resolve the problem.
  • Visitors must follow the directions of the staff at all times.

River Bend Hospital appreciates your cooperation to make sure you have an enjoyable visit.

Phone Calls

Patients may not take or make telephone calls during treatment activities. 

Patients may call out during the following times: 

  • Weekdays: 9:30 am – 9:00 pm
  • Saturday, Sunday, & Holidays: 9:00 am – 9:00 pm

Patients may receive calls during the following times:

  • Weekdays: 9:30 am – 8:00 pm
  • Saturday, Sunday & Holidays: 11:00 am – 7:30 pm

All patients are asked to limit phone calls to 10 minutes. Patients may not use cell phones. Phone calls or visits may be restricted for a patient according to his or her needs. Patients may refuse any phone calls or visits, and patients may refuse to allow their presence to be acknowledged.